Quality Control at alsotao.com ?
Taobao.com is the largest network retail business group in Asia-Pacific. Alsotao is providing taobao agent service for Taobao.com. There are thousands of sellers on Taobao.com, we are providing our customers the purchase agent service to help our customers purchase items from China Taobao.
As for the quality of the products, we only can give suggestions for reference. We cannot ensure whether the item is of high quality or not. And we can not ensure the authenticity of the items our customer indicated to purchase. For a long term good relationship, we do hope our customers will not have any product quality complaints on paypal when they receive the product and think the quality is not as good as they think. Some factors are beyond our control, and shopping online has certain risk, we do not want to suffer the loss due to Taobao seller’s negligence. Because we just help purchase the products from the sellers in China ebay for our customers, we do not have products in stock ourselves.
We will try to help our customers to check the quality before shipping; our customer can require for picture confirmation if necessary. tao bao Picture confirmation may delay the shipping and increase our shipping department’s workload, so please ask for it only when necessary.
We hope our customers can understand the property of Alsotao before placing an order, and will have a more reasonable judgment as well as processing method when problems occur.
Thank you for all the support and understanding you give us!
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