Collection all the feedback from smalltao cusotmers

In order to improve our online service, recently, Smalltao.com is in updating. We suspend registering of a new account, sorry for the inconvenience. As a feedback for all customers, Xin Lin would like to answer collection question of all customers and help you understand Smalltao Service.

*Question: How to order from www.smalltao.com, because it doesn't accept Paypal payment.

Answer: Because Smalltao.com is updating, we are fixing our system, paypal can not support before this website  re-operate. If you have any questions about ordering and register, please constact our online service.

*Question: Is it safe to order from www.smalltao.com?

Answer:
We have found some customers asked this question because domain change. It is safe to order from www.smalltao.com. Because we are real seller and you can find the feedback online from our customers. After you made an order, it will take 2-3 days for package arrive to our warehouse, we will try our best to send it out immediately. All the packages are re-packaging, you don't need to worry about items broken or missing.

*Question: What should I do if my credit card being refused by paypal?

Answer:
There are three ways you can checkout the problem.
First, type the tips which noticed by paypal to our customer service, we will help you find out the problem.
Second, check account balance of your credit card or call your credit card company.
Finally, try another credit card. Sometimes your credit card doesn't support International payments, if this situation happens, call your credit card company and ask them to help you slove it.

*Question: How to add funds to my account?

Answer:
It is not always convenient if you buy a lot of items once and pay it again and again. So the best suggestion is to add funds on your account. It is really simple for your to add funds to your account, please read the tips below:

Step 1: "Login or creat account" or "my account" button as follows which is at the top of right corner first.

Then you can find this page as follows, just input your password and email address, it is ok.

Step 2: You can click "Add funds" button when you log in your account, you can choose 1 of the payment options that you use in your daily time, it  will show like below:

After funds added, you can check your account balance. If you add $100 USD in your account, then your account balance will remain $100 USD.