Smalltao Promise:
What's the biggest benefits of buying something from smalltao.com?
1 Features: China factory price
2 Free: $0 USD Fee
3 Save: One-step Operate
4 Guarantee: Paypal,Credit Card, Western Union, TT, Money Gram
5 Offers: 40% off Speed Post(EMS,DHL), Standard Post(China/HK/SG Post)
6 Fastest: 24h online chat
Customers confused:
Question1: Your products are authentic or fake?
Best Answer: Our products are all made in China. If you buy some famous brand products, you can ask our customer service. They will tell you the turth if you choose the fake one.
Question2: Do I have to pay extra taxes if the price is higher than customs standards?
Best Answer: We don't charge extra fee, including charge fee and customer taxes. You don't need to pay taxes. You only need to pay the item price and shipping cost. If you still feel confused, just send an email to sales@smalltao.com.
Question3: What's the guarantee return policy on smalltao.com?
Best Answer: Exchange items and refund money can be accepted on smalltao.com. All returned items must be in brand-new condition, unused and with original tags and packaging. Requests to return items due to quality issues, damage during shipping, color/style/size error or allergic reaction from use must be accompanied by photos or other evidence that clearly shows the problem with the item received. Read more details at http://www.smalltao.com/help/42/Return%20Policy.aspx.
Question4: How can I estimate the shipping cost?
Best Answer: Shipping costs are calculated individually for each order based on the number and weight of items in your order, as well as the shipping method chosen. For this reason, the price displayed on product information pages does not include shipping, you can estimate shipping cost via the following website link: http://www.smalltao.com/help/45/Weight-Freight.aspx
Our system automatic default coutry is United States, if you are Russian/Spain/Brazil, drop down menu and choose your country.
There are two shipping method for you: One is standard post, the other is EMS. Our system automatic default shiping service is standard post(China/HK/SG Post), depands the weight of your goods and you can choose different shipping service, i.e. EMS,DHL.
Question 5: How can I track my package if it shipped out?
Best Answer: You can log in your account and choose order status, then you can easily track your item status through tracking# we offered. Below is related status-tracking website links which depended on shipping methods you choose:
A. Express delivery service:
B. Standard post service:
* China post (small parcel & large parcel) service
* Hong Kong post service:
*Singapore post service:
* UPS delivery service:
If you have more questions, you can leave your comment here or ask our online support.
No comments:
Post a Comment